What is Beni?
Beni is a conversational AI platform that handles customer conversations across chat, call, and SMS - so you never miss a lead or leave a customer waiting. It learns your business from your website or documents, and responds to customers on your behalf across multiple channels - without needing human staff for every conversation.Key Features
Multi-Channel
Handle customer inquiries through website chat, phone calls, and SMS from a single platform.
24/7 Availability
Respond to customers instantly at any time — no wait times, no missed leads.
Lead Qualification
Automatically capture contact details and understand customer intent before handing off to your team.
Seamless Handoffs
Route complex issues to team members with full conversation context preserved.
Business Learning
Beni absorbs your company information from your website or uploaded documents to respond accurately.
Integrations
Connect with Salesforce, HubSpot, Zendesk, calendar systems, and more via APIs and webhooks.
Get Started
Agents
Create and configure your first AI agent.
Knowledge Base
Upload documents and connect your website so Beni can learn your business.
Tools & Integrations
Connect Beni to your existing tools and workflows.
Settings
Configure your workspace, team, and billing.