Keep content up to date
Keep content up to date
Regularly review and update your knowledge base documents. Outdated information leads to incorrect agent responses.
Use clear, well-structured documents
Use clear, well-structured documents
Agents retrieve content more reliably from documents with clear headings, concise sections, and consistent formatting.
Only include relevant content
Only include relevant content
Avoid adding documents that are not relevant to your agent’s purpose. Irrelevant content can confuse retrieval and degrade response quality.